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Privacy Policy has strict policies in place to help safeguard your data. Any personal information you share with us will be stored securely and used only as necessary for the operation of this website.

This privacy policy describes what data we collect and how we use it, and your rights concerning the data we collect about you. By using this website and agreeing to this privacy policy you also agree to the use of cookies as detailed in our Cookie Policy.

What data do we collect?

We may store and use the following information when you use

How we use your data

The information you submit to may be used for the following purposes:


We may disclose the personal information you submit through this website to any of our agents, employees, officers, suppliers and subcontractors, as reasonably necessary for the purposes set out in this privacy policy.

We may also disclose the personal information you submit to us to any member of our group of companies (this means our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this privacy policy.

We may also disclose your data for the following purposes:

We will not disclose your personal information to third parties except for the purposes set out in this privacy policy.

International Data Transfers

Information that you submit to may be stored, processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Information which you provide may be transferred to other countries including those countries which do not have data protection laws equivalent to those in force in the European Economic Area.

In addition, personal data that you submit for publication on the website may subsequently be available, via the internet, around the world. By using this website and agreeing to this privacy policy you acknowledge that we cannot prevent the use or misuse of such information by others.

Data Security

We will take reasonable precautions to prevent the loss or misuse of personal data submitted to this website. All personal data is stored on secure servers and all electronic transactions conducted through this website are encrypted.

By using this website and agreeing to these terms, you acknowledge that the transmission of information over the internet is potentially insecure and that we cannot guarantee the security of data sent over the internet.

Amending This Policy

We reserve the right to update this privacy policy without notice. New versions of the policy will be published on this website and we advise that you revisit this page to keep up with any changes. We may on occasion notify you of any changes to this privacy policy via email.

This privacy policy was last updated on the 1st June, 2023.

Your Rights Concerning Your Data

You may instruct us to provide you with any personal data we hold about you at any time.

Such requests will be subject to you providing proof of your identity in the form of a notarised copy of your passport and an original copy of a utility bill showing your current address. This is to protect the security of our users and ensure personal information isn’t disclosed to individuals who are not authorised to see it.

We reserve the right to request additional information to establish your identify if required and withhold such personal data if required to do so by law.

So long as it is legal for us to do so, you may request the deletion of your data at any time.

Hyperlinks and third party websites contains links to third party websites. The inclusion of such links does not indicate endorsement of the content of those websites and we accept no responsibility for their policies and practises.

Data retention

We will retain your data for as long as necessary to fulfil the purposes for which it was collected including any legal, reporting, accounting or insurance requirements. This is generally 7 years unless the law prescribes a longer period.

So long as it is legal for us to do so, you may request the deletion of your data at any time.

Occasionally we may keep data for a longer period purely for statistical analysis. Such data is anonymised and cannot be associated with you or your activities.


If you have any questions about this privacy policy or our treatment of your personal data, please write to us at our postal address, The Lottery Company Ltd., The Exchange, Station Parade, Harrogate, HG1 1TS or contact us using our Contact page.


If you have a complaint, please give us the chance to deal with your issue in the first instance. But you also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (