If you have a query relating to Health Millions you can contact us for help. Before you get in touch check the FAQ page to see if your question has been answered there; if not, pick a topic from the options below for further help and details of how to contact us.
If you have won a free bet or the £2 prize they will be applied to your online player account automatically. Just log in to your account to activate the free bet or claim the £2 prize.
If you have won the jackpot a representative will be in touch with you to conduct some verification checks and walk you through the rest of the payout process.
Please note that Health Millions is operated by Lottomatrix Operations Ltd, in partnership with the Health Lottery, but the games are otherwise unrelated. As a result, you cannot access your Health Lottery account through HealthMillions.com – you must visit the Health Lottery website.
Furthermore, we are unable to answer queries or provide information about Health Lottery accounts, entries, or draws, and we do not pay out Health Lottery prizes.
If you have received a phone call or message, whether by email, social media or any other form of communication, notifying you that you have won a prize and asking you to pay a fee or provide personal information to claim, it is a scam.
If you win a Health Millions prize you may receive a notification that you have won a prize, but you will not be asked to provide personal details and you will never be required to pay a fee to claim your prize. You will instead be prompted to log in to your online player account to view the details of your win.
You can read more about lottery scams, including how to spot them and what to do if you’re the target of one, on the Scams page.
If you cannot find the answer to your query elsewhere on this website you can contact us for further help. Please send an email to the address below, providing as much information as possible, and we will get back to you as soon as possible.